our company

Delivery and Returns

The privacy notice should address the following to sufficiently inform the data subject:

Who is collecting the data?

Tanning Supermarket Ltd

What data is being collected?

Only the data your entered in your order form; your name, address, email and your order

What is the legal basis for processing the data?

Article 6 of GDPR (General Data Protection Regulation)

Will the data be shared with any third parties?

We value the importance of privacy and respect when it comes to you sharing your data with us. At no point in time, will we sell your data, nor will we share your data with a third party unless we have your full consent.

How will the information be used?

Your information maybe use for marketing, processing online orders and analytics to improve

How long will the data be stored for?

The data will only be stored for as long as we need it. For example, if you subscribe to our monthly newsletter we will continue to store your contact details until either we decide to stop the newsletter or you have requested to withdraw your data,

What rights does the data subject have?

At any point in time you have right to withdraw your consent of data being collected and we will immediately stop in accordance to the new GDPR laws.

How can the data subject raise a complaint?

If you have any queries, concern or complaint please contact sarah@tanningsupermarket.com. We’ll do our best to back in touch with you within 24 hours.

This is a sample page.

Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

Gift cards
Downloadable software products
Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Delivery and Returns